If you have any questions, concerns or need support regarding your purchase, shipping, billing or product usage, our support team is ready to assist you. Please contact the appropriate department below for faster assistance.
Email:
support@thekerassentials.com
Our customer support team will respond as soon as possible regarding product-related questions and assistance.
For billing issues, refunds, order tracking and payment-related questions, please contact the order processor associated with your purchase.
Toll Free:
1-800-390-6035
International:
+1 208-345-4245
If you already made a purchase and need assistance regarding:
Please contact the order support team connected to your payment provider.
Kerassentials contains oils and skin-supporting ingredients intended to support nail and skin health. Individual experiences and results may vary.
Ingredients do not contain stimulants or habit-forming substances. However, consult your physician if you are pregnant, nursing, taking medication or have medical conditions.
Results vary depending on the individual. Many users choose multi-bottle packages for consistency over time.
No. Orders are generally processed as one-time purchases without recurring charges.
Purchases may be covered by a money-back guarantee period depending on the offer and payment processor.
Estimated shipping time is usually 5–7 business days in the United States and approximately 10–15 business days internationally.